#Loyalty by Hashting

Loyalty without the loyalty project. No app. No development. Live tomorrow.

A loyalty programme that starts with a text message. Any store, any country, zero IT. Shoppers send a receipt, unlock the next level, and stay yours. You own the data, not the retailer.

Trusted by
Trusted by Nestlé, PepsiCo, Diageo, BSH, Miele, Electrolux, Sandoz, Beiersdorf, L'Oréal, Spadel, Heineken, Coca-Cola
5-25x
Cheaper to keep a shopper than win one
+95%
Profit upside from a 5% retention lift
2.5x
More spend from a brand advocate
The problem

You sell to millions. You know almost none of them.

You sell to millions. You know almost none of them. Private label wins on price. AI puts a rival brand one prompt away. Coupons buy volume, never affection. So the answer becomes a loyalty project. An app nobody downloads. Six to twelve months of build. IT tickets, legal review, one retailer locked in. And when it finally goes live, the retailer still keeps the shopper. You get a report. They get the relationship. Loyalty is how a brand takes that relationship back, outside of retail. Keeping a shopper costs 5 to 25 times less than winning a new one.

The fix

It is just texting. Receipt in. Level up.

It is just texting. WhatsApp or SMS, so nothing to download and nobody drops off at the door. The shopper sends a photo of the receipt, we read it, match product and date, and log the step. Levels can span your whole portfolio, so purchases add up instead of restarting. Consent, profiles and purchase history belong to your brand.

How it works

Connect. Convert. Continue.

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  1. 01

    Start anywhere

    On-pack QR, social, CRM mailing or point of sale. One tap opens a conversation. No app, no login.

  2. 02

    Save the message

    Every shopper gets one unique link in WhatsApp or SMS. That thread is the programme. Open rates around 95%.

  3. 03

    Purchase verified

    They send a photo of the receipt. We read it, match product and date, check for duplicates, and log the step. Any store, any country.

  4. 04

    Level unlocked

    Reward sent, next link delivered. Levels can run across several brands in your portfolio, so spend adds up.

  5. 05

    You own the relationship

    Consent, profiles and purchase history sit with your brand, first party and GDPR compliant. Next campaign starts warm.

See it work

The numbers real brands hit after they switched.

BRU, BE (since 2019) case
BRU
2x

Twice a year, every BRU fan walks back into a store. On their birthday, they get a message: pick a 6-pack at half price, or a free bottle back in cash. Running since 2019. Growing every year.

BRU, BE (since 2019)
Purina ONE 21 Day Challenge, BE/NL case
Purina ONE
6x

Most pet food brands get 5 out of 100 owners to switch. Purina got 30. Pet owners joined a 3-week challenge in a chat thread. Week one, money back. Every day, a friendly message. Week three, half off the wet food. Every buyer proven, every owner in the CRM.

Loyalty on autopilot. Every wave feeds the next.

Purina ONE 21 Day Challenge, BE/NL
PepsiCo Doritos + PLUS, NL (2025) case
Doritos
€2.47

One weekend at PLUS. Shoppers bought a bag, got their money back, and joined the brand. Most had never tried Doritos. Almost all said they would buy again. The chips paid for themselves. The fans came free.

PepsiCo Doritos + PLUS, NL (2025)
The missing link between your campaign and the checkout. No tech setup. No app to download.
Hashting
Connect · Convert · Continue
Before you decide

The questions your team actually asks.

Do shoppers need a loyalty card or app?+

No. Everything runs in WhatsApp or SMS, the apps they already use every day. Nothing to download, nothing to log in to, so nobody drops off at the door.

How do you verify a purchase without retailer POS data?+

The shopper sends a photo of the receipt in the thread. We read it, match the product and the date, and log the step automatically. It works in any store, in any country you sell in.

Can this run next to the retailer's own loyalty programme?+

Yes. It sits outside retail entirely, so it never competes with a retailer card. It simply adds a direct line between your brand and the shopper.

What stops people gaming the levels?+

Each shopper gets a unique link, and every receipt is checked for duplicates, dates and product matches before a step is counted.

Can levels cross brands in my portfolio?+

They can. One programme can span several brands, so a shopper's purchases add up across your whole range instead of restarting each time.

Who owns the consumer data?+

You do. Consent, profiles and purchase history belong to your brand, collected first party and fully GDPR compliant.

The Hashting team
Next step

Smart campaign strategists. On your side.

Decades on the brand side. Hundreds of live campaigns. The team that built Hashting sits with you to design the play, run it, and squeeze every euro out of it.