#EndlessEngagement by Hashting

What if every consumer who bought your product became a relationship you could reactivate?

One link. Endless engagement. Stop renting attention. Start owning the connection, across every retailer, every channel, every moment that matters.

Trusted by
Nestlé PepsiCo Heineken Diageo L'Oréal Bosch
500K+Consumers activated
95%Open rate via WhatsApp & SMS
1 dayFrom brief to live

Trusted by leading FMCG brands

NestléPepsiCoHeinekenDiageoL'OréalBoschBekoChampion PetfoodsBRUVichy NestléPepsiCoHeinekenDiageoL'OréalBoschBekoChampion PetfoodsBRUVichy
The real problem

You spend millions making people buy. Then you lose them at the shelf.

Your consumer buys your product, walks out the store, and disappears. No name, no birthday, no channel preference. You're left bidding on the same eyeballs next quarter, while your retailer owns the receipt. What if the relationship didn't end at the checkout?

The shift

Turn every purchase into a relationship that pays you back, forever.

One persistent link per consumer. It doesn't expire after a cashback. It becomes the backbone for loyalty, referrals, research, birthdays, drive-to-store, all running on one set-up. Every interaction makes the next one smarter.

"The real value was building lasting consumer relationships we could re-activate. On our terms, not the retailer's."

Champion Petfoods, Belgium & Netherlands
How it works

From first scan to loyal customer in 5 steps.

No IT project. No app development. Your first connection goes live in 1 day.

01

Start from existing touchpoints

CRM mailings, on-pack QR, social media, POS. Wherever consumers already are.

On-pack QR SMS Social ads POS
02

Connect via familiar channels

WhatsApp, SMS, Messenger. No app. No account. Just a conversation.

WhatsApp SMS Messenger
03

Create a unique consumer link

Every participant gets a persistent profile. One identity across every future interaction.

04

Activate tailored engagement tactics

Birthday offers, cashback, gamification, research, referrals. All configurable per campaign, all on the same link.

05

Track, re-engage, compound

Every interaction enriches your database. Each campaign starts smarter than the last.

The loop compounds

Step 05 feeds step 01. Every campaign enriches the database. The loop never stops, it only gets smarter.
What you activate

Your campaigns can be as creative as your brand.

Birthday activations, cashback, gamification, referral programmes, consumer research. Mix and match per campaign, per market, per season.

Birthday & anniversary

Personalised offers on the most personal day. Drive-to-store built in.

Drive to store

Measurable store visits tied to verified purchases, not estimated reach.

Refer-a-friend & loyalty

Organic database growth. Your consumers become your best recruiters.

Ratings & reviews

Purchase-verified reviews that meet compliance standards. Real words from real buyers.

Gamification

Scratch & win, flavour battles, spin-the-wheel. Engagement that feels like play.

Consumer research

Micro-surveys at the moment of truth. Better data than any panel can deliver.

Not sure which modules fit your campaign? We map the right tactics to your objectives in one call.

Build your campaign
CRM Integration

What if your CRM filled itself, with data no survey could ever capture?

Every consumer touchpoint becomes a permanent, enriched profile. No forms. No logins. Just conversations that build your most valuable asset.

Connect

Consumer scans

QR code, WhatsApp link, social ad, or on-pack call-to-action. One tap starts the connection.

Convert

Hashting enriches

Identity, channel preference, purchase proof, product choice. Every field captured, verified, and structured.

Compound

Your CRM grows

Enriched profiles sync via API. Start promos directly from your CRM. Two-way, always current.

Live data sync
Hashting → Your CRM
NameSophie V.
Birthday14 March
ChannelWhatsApp
Last purchase2 days ago
PreferenceAnti-age cream
RetailerKruidvat

Every field above was captured without a form, without a login, without an app. Just a conversation.

Proof, not promises

See how brands like yours turned invisible buyers into loyal communities.

Champion Petfoods

30% new buyers, engaged through personalised post-purchase journeys.

Post-purchase engagement in specialty retail across Belgium and the Netherlands. Ratings, reviews, and referral mechanics turned one-off buyers into brand ambassadors in a high-loyalty category.

"The real value was building lasting consumer relationships we could re-activate."

Beavertown Brewery

On-trade engagement that built a direct consumer database from scratch.

Bar and venue activations captured consumer data for the first time. Gamification and follow-up messaging kept the brand top-of-mind between visits.

"Visibility and control over the full marketing funnel. From media all the way down to purchase."

Venturo's Blue Hours

51% first-time consumers. NPS +49. Benchmark-beating engagement across Italy.

Gamified on-trade activation across Italian bars with Scratch & Win mechanics. 36% promo compliance, 27% success rate, 39% of outlets remained active after 2 weeks. 52% of participants consented to future marketing.

"No more 'black box', every activation tracked vs benchmarks. Measurability, trial efficiency, and scalability in one framework."
Community case, since 2019

BRU

Sparkling mineral water, Belgium

How do you make someone drive to a store on their birthday, and thank you for it?

Every consumer on the BRU database receives a personalised birthday message with a choice: a 6-pack at -50% or a free bottle via cashback. Both require a purchase to redeem, creating a measurable, repeatable drive-to-store moment tied to the most personal day of the year. Active since 2019, compounding every year.

Always-onActive since 2019
2xDrive-to-store per year
10:18●●●●
BRU bottle
Happy Birthday! 🎂
6-pack at -50% or free bottle
See the demo
L'Oréal / Vichy, drive to store

What if your next customer was one WhatsApp message away from €15 off and a lasting relationship?

  • One WhatsApp message connects the consumer to a personalised cashback journey. No login, no friction, no app.
  • Works at any retailer: ICI Paris XL, Kruidvat, Carrefour. The brand owns the relationship, not the store.
  • Every redemption enriches the database. Purchase behaviour, product preference, channel choice. Feed your CRM without a single form.
See your brand in this flow
10:18●●●●
VICHY
Liftactiv Supreme
Get up to €15 off Vichy anti-age products
-€7
1 product
-€15
2 products

Available throughout the Anti-Age Vichy range & Christmas sets

WhatsApp SMS
Nestlé / FamilyNes

What if 16 campaigns launched themselves, while your team focused on strategy?

Nestlé runs 16 coupon campaigns simultaneously through FamilyNes, twice a year, from February to July and again from August to January. Every wave runs a mix of mechanics: buy-one-get-one, 100% cashback, fixed euro discounts. All configured, tracked, and synced through one platform.

16Simultaneous campaigns per wave
2Annual waves, back-to-back
APIDirect sync to FamilyNes CRM
Mother and baby shopping for Nestlé products

Two annual waves, 16 campaigns each

Every wave runs a mix of mechanics simultaneously: buy-one-get-one, 100% cashback, fixed euro discounts. Configured once, always live.

1+1 100%

Real-time API sync with FamilyNes

When a consumer submits a cashback, the data flows directly into FamilyNes via API. Product purchase, retailer, channel, timestamp.

Every redemption feeds the profile

Consumer profiles compound across waves. The second wave starts with richer data than the first one ended with.

"16 campaigns configured and live at the same time. Every redemption feeds the consumer profile. That's what scales."

Hashting on Nestlé FamilyNes integration
10:18●●●●
LAY'S
Flavour Battle
Vote with your purchase
🌶️
Sweet Chili
VS
🧀
Nacho Cheese
🌶️ Sweet Chili
58%
🧀 Nacho Cheese
42%
✨ Vote now, buy to decide
1,470 votes cast
PepsiCo / Lay's / Doritos

14 days. 4x the results. Zero friction between your consumer and their next purchase.

PepsiCo runs multiple engagement programmes on their Joy platform, connected to Hashting via consumer ID sync. From flavour battles to automated re-engagement flows, every campaign is configured with guardrails: max 5 redemptions per consumer, max 1 per day. Controlled engagement that scales.

Lay's

Love It or Lose It

Consumers vote between three chip flavours via cashback. The flavour with the most redemptions stays on shelf.

Vote-by-cashback Consumer decides shelf
Lay's

Snackbox 100% Cashback

Full cashback on the first Snackbox purchase across five flavours. Seven days later, an automated SMS with a buy-one-get-one offer.

Cashback + SMS retargeting Auto 7-day re-engage
Doritos

Sweet Chili Trial Push

Database activation for the Sweet Chili flavour. Digital coupon via email, drive-to-store, purchase, verified. 4x faster than planned.

Email-to-cashback 4x faster than planned

The Snackbox re-engagement flow

Consumer buys Snackbox
100% cashback
7 days pass
SMS with new offer
Database enriched

"The Doritos campaign was planned for eight weeks. It completed in two. That's what happens when the friction disappears."

Hashting on PepsiCo Joy platform integration
User generated content

What if your best-performing content was made by the people who already love your product?

Photos, videos, reviews, testimonials, collected at the moment of truth. No agency. No content calendar. Just real consumers creating your most authentic marketing, at scale.

Try the live demo
10:18●●●●

Photos & videos

3.2x

higher engagement vs. brand-produced content

Verified reviews

72%

of consumers trust reviews as much as personal recommendations

Testimonials

90%

say positive reviews influence buying decisions

Social amplification

95%

of referral conversions came from organic sharing

The honest comparison

Still stitching together 5 platforms? Here's what one set-up replaces.

Endless EngagementStandard approach
Consumer data ownership✓ Yours. First-party, persistentRetailer or platform
Works across retailers✓ Retail-agnostic by designLocked to one chain
Drive to store, measurable✓ Purchase-linked redemptionMedia spend, estimated
Personalisation at scale✓ Birthday, behaviour, channelSegment or broadcast
Each campaign compounds✓ Richer database every cycleStarts from zero each time
Multiple use cases, one set-up✓ Loyalty, reviews, research, gamificationSeparate platforms, integrations
Why Hashting

You don't need another platform. You need a partner who's been in your seat.

1

We've been on your side of the table

Karl de Beul, founder, was brand manager for Lipton and ran one of Belgium's biggest agencies. He built this platform because he was frustrated by the same gaps you're navigating now.

2

Proven at FMCG scale

Heineken, Diageo, Nestle, PepsiCo. Brands with complex retail landscapes and high consumer volumes. The architecture handles both the scale and the individual journey.

3

ISO 27001-certified. Compliant by design.

Consumer data handling, contest mechanics, GDPR: aligned with local regulations. Your legal team will ask. We have the answers ready.

4

Live in one day. Scales from there.

45-minute scoping call. 30-minute operational kick-off. Hashting handles journey programming, messaging setup, module configuration, and consumer care.

Karl de Beul
"Every member of the Hashting team was once on your side. Frustrated about the lack of direct consumer access. This is the platform we wished we had."
Karl de Beul, Founder. Former brand manager Lipton
Before you decide

Things you might ask yourself.

Does this require retailer buy-in or POS integration?
No. Consumers connect with your brand directly via WhatsApp, SMS, or Messenger. The engagement is retail-agnostic. No data-sharing agreement with any retailer needed. Drive-to-store mechanics work through purchase proof, not POS integration.
How is this different from a standard loyalty platform?
A loyalty platform rewards repeat purchase at one retailer. Endless Engagement works wherever your consumer buys, and it adds referral, research, gamification, and drive-to-store on the same backbone. One set-up, six use cases.
What does it cost?
Platform fee plus cost-per-engagement. You pay for real consumer interactions, not impressions. No long-term contract required. Most brands start with one programme and expand once they see the data compound.
How does it integrate with our existing CRM or CDP?
Via API or standard export. Endless Engagement feeds enriched consumer profiles into your existing stack. It doesn't replace your tools. It gives them something they've never had: persistent, individual consumer connections.
Can different programmes run on the same consumer link?
Yes, that's the core advantage. The birthday activator, a referral campaign, a research pulse, and a cashback can all run on the same persistent consumer link without re-onboarding. One link, endless engagement.
Is this suitable for low-involvement categories like water or petcare?
That's exactly where it works best. BRU, a sparkling water brand, has run always-on Hashting engagement since 2019. If you can build a direct consumer relationship with a water label, you can build one for anything.

Your competitors are building consumer databases. Are you?

30 minutes. Your objectives, the right modules, and a first programme mapped out. No slides, no pitch deck, just the conversation that gets you from "interested" to "live."

Ready to move

Launch a pilot. Live in 1 day

One programme. Your brand. Your consumers. Real engagement data from day one.

Start a pilot
See it first

Live engagement walkthrough

A real Endless Engagement programme from first consumer link to personalised follow-up. See exactly what your consumers experience.

See live example