case study.

Fraud & Complaints Reduction/Consumer Electronics

the challenge.

How can a coffee machine brand increase efficiency of their national promotion?

the outcome.

Hashting’s innovative technology and efficient way of working allowed a coffee machine brand to reduce the number of complaints ,the number of fraud cases and the cost per review by 75%.

#1

connect.

DIGITAL TOUCHPOINTS

From social ads, retailer banners, CRM email straight to WhatsApp

#2

convert.

DIGITAL VOUCHER

Buy a participating machine & get 6 boxes of free pods for free on the brand webshop

#3

measure.

REAL-TIME TRACKING PER TOUCHPOINT

Track performance & reviews from every touchpoint

highlights.

75% LESS COMPLAINTS .

By optimising and simplifying the consumer journey ¾ complaints were avoided compared to traditional solutions

75% LESS FRAUD CASES.

Adding a layer of fraud prevention, combined with 3-level fraud control, fraud was reduced by 75% vs benchmark.

4x LOWER COST/REVIEW.

… compared to review panels. Non-sponsored reviews were generated based on verified purchases across different retailers & SKUs.

Hashting is a marketing software
allowing brands to directly engage with
individual consumers at scale.

Measure, compare & accelerate customer
acquisition, sales conversion and campaign
ROI across all marketing & sales channels.

We make direct-to-consumer
engagement & promotions seamless,
scalable and affordable.

Hashting is a marketing software
allowing brands to directly engage with
individual consumers at scale.

global coverage.

seamless & quick integration

let's talk.

let's talk.

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